Insights

Guidance on accessibility testing and assurance.

Short, specific explanations of scope, testing, findings, remediation and measurement.

Testing practice5 minute read

Use automation for repeatable discovery, then add manual procedures and journey testing where rules cannot judge context or usability.

Commissioning6 minute read

Start with the decisions the audit must support, then define representative pages, critical journeys, environments and evidence needs.

Journey testing5 minute read

Individual pages can pass isolated checks while a person still cannot complete the task that brought them to the service.

Reporting4 minute read

A useful finding connects user impact, reproducible evidence, standards context and a clear verification condition.

Remediation4 minute read

Keep the original evidence available, explain material implementation changes and provide a stable environment for verification.

Measurement5 minute read

Scores can support trend monitoring, but they do not replace finding review, scope disclosure or a criterion-by-criterion conformance assessment.

Plan the next step

Plan an accessibility assessment for your service.