All insights

What automated accessibility testing can—and cannot—find

Use automation for repeatable discovery, then add manual procedures and journey testing where rules cannot judge context or usability.

Where automation is useful

Automated rules are effective at identifying specific, machine-testable conditions across many pages. They help teams repeat checks, spot regressions and collect consistent evidence.

A useful result still needs its page, viewport, element and test condition recorded so another person can reproduce it.

Where human judgement is required

A rule cannot reliably decide whether alternative text communicates the right meaning, whether a focus order supports the task, or whether instructions make sense in context.

Manual keyboard, zoom, reflow and assistive-technology procedures cover behaviour that a page-level rule cannot determine on its own.

Use evidence, not a headline score

An automated score is a directional signal for the tested scope. It is not a compliance percentage. Delivery decisions should use reviewed findings, coverage and documented limitations together.

Plan the next step

Plan an accessibility assessment for your service.