Service 01
Accessibility audit and journey review
Find the barriers affecting a defined service, product or release, then give your team reviewed evidence it can act on.
Best fit
Who this service is for.
Launch readiness, procurement evidence and prioritising an existing service.
What the scope can cover
- Agreed pages, components and critical journeys
- Automated checks plus documented manual procedures
- Desktop and mobile viewports unless the scope states otherwise
- Browser and any agreed assistive technology baseline
Deliverables
What your team receives.
Outputs stay connected to the recorded scope, environment, journey and review status.
What you receive
- Prioritised findings with impact and reproduction steps
- Accessible HTML report and structured spreadsheet
- Scope, environments, exclusions and limitations
- Stakeholder readout and remediation priorities
Service journey
From scoping to retest.
Each stage records the context needed to explain the evidence and repeat the test.
Define
Agree the assessment goal, targets, journeys, environments and authorisation.
Prepare
Confirm access, accounts, test data, dependencies and exclusions.
Test
Run automated discovery, manual procedures and critical journeys.
Review
Check the evidence, user impact, standards mapping and any uncertainty.
Handoff
Give delivery teams prioritised findings and remediation guidance.
Retest
Recreate the original conditions and record whether the barrier remains.
Plan the work